Clinical supervision
Q: I have regular supervision meetings with our Clinical Supervisors. How can I find out if I have a supervision group today?
A: The group supervision meetings are recorded in the Co-worker diary section of our website. However, individual supervision meetings are organised individually with the co-worker and are not recorded in the diary section of the website. Therefore, individual Co-workers need to contact the clinical supervisor or the office to find out if they have an individual supervision.
Q: Do I have to attend clinical supervision meetings?
A: Attendance at clinical supervision meetings is compulsory. However, if you have a valid reason for not attending, please let your clinical supervisor know in advance.
Going overseas?
Q: I’m going overseas for a few weeks. Do I need to inform MHAHS?
A: Yes. Co-workers often travel overseas for various reasons. If you are going away, please let our Co-worker Liaison Officer know the dates you won’t be available to work for us.
Reporting my work hours
Q: How do I report my work hours. Can you help?
A: All work related hours must be emailed to
- a brief description of the work: (e.g.) HIV client support work
- date and time: (e.g.) 2nd February, 2014, 4pm to 6pm
- mileage (if any): (e.g.) Dulwich Hill to Cabramatta, (before and after odometer reading) 12350 to 12370, 20Kms, and return trip: Cabramatta to Dulwich Hill, (before and after odometer reading) 12370 to 12390, 20Kms, 2.5L engine
- Work assigned by: (e.g.) Effie K.
Opal Card claims
Q: How do I get reimbursement for travel expenses incurred via Opal Card?
A: To claim for work-related travel expenses incurred via Opal Card, co-workers need to:
- Print the statement from their Opal Card account (showing name and travel details)
- Attach the statement with the petty cash voucher and get approval from the manager
- Go to the petty cash office for reimbursement. There is still a limit of $50.00 per voucher.
Computer access
Q: I need access to a computer to prepare a cultural presentation for MHAHS. Can you help?
A: There are computers available at MHAHS for such work related purposes. While you don’t need to register to use them, to ensure there is a computer available, please call the MHAHS in advance.
MHAHS website
Q: I’ve noticed some typos on our website in my language. How can I correct them?
A: The MHAHS website is a work in progress. If you find some typos or areas that need improvement, please let the Education and Media Officer know about them.
Using personal mobile phones for work purposes
Q: Would I get reimbursed if I use my personal mobile phone for work purposes?
A: The use of co-workers mobile phones to contact a client will only be reimbursed if telephone contact has been approved as appropriate to the case management plan and lasts longer than 15 minutes.
Mobile phone reimbursements can be claimed via Petty Cash and will need to have the original phone bill attached.
About StaffLink
Q: What is StaffLink?
A: StaffLink is a secure online human resources and payroll system. It allows you to view payslips on line as well as update personal and banking details. You can access StaffLink using your log-on details at anytime, from any location at https://stafflink.hss.health.nsw.gov.au
Q: I’m having problems with my password and can’t log on to StaffLink. What do I do?
A: Call the HealthShare Service Desk on 1300 285 533
Getting paid
Q: How and when do I get paid?
A: You are paid through the StaffLink payroll system. From 23 June 2013, your fortnightly payslips and annual payment summary will be provided electronically replacing the paper based system.
Your salary is paid fortnightly by direct deposit into a bank account nominated by you. To ensure that you are paid on time, it is important that your banking details are accurate. You can update these using your StaffLink log-on. You will be paid upon reporting your work hours to the MHAHS reception.
Updating personal details
Q: I have just moved to a new address. How do I update my details with MHAHS?
A: You must update your personal details by logging on to StaffLink. However, as the MHAHS is not automatically informed of any changes you make in StaffLink, you must also inform the Co-worker Liasion Officer of any changes to your personal details.
HIV
Viêm gan B
Viêm gan C
02 9515 1234
Level 1, 300 Bridge Road,